The Surgery offers telephone triage.
- We can take a telephone number from you and get a doctor to call you back on the same day.
- Reception staff have to ask you a few questions to ascertain the nature of the problem to help the doctor prioritise calls.
- This might be of use to you if you feel that your problem can be dealt with over the phone and without seeing a doctor face to face.
- The doctor will decide with you whether you need to be seen and if so will make arrangements to do so
- It will not always to speak to the doctor of your choice on a given day.