Telephone Triage

The Surgery offers telephone triage.

  • We can take a telephone number from you and get a doctor to call you back on the same day.
  • Reception staff have to ask you a few questions to ascertain the nature of the problem to help the┬ádoctor prioritise calls.
  • This might be of use to you if you feel that your problem can be dealt with over the phone and without seeing a doctor face to face.
  • The doctor will decide with you whether you need to be seen and if so will make arrangements to do so
  • It will not always to speak to the┬ádoctor of your choice on a given day.
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